Transforming Council to a Service Organisation

A transformation of councils structure, operations, management and culture is required to make council more efficient, improve Resident and Ratepayer Confidence, improve employee job satisfaction and reduce operating costs which will in turn take the pressure off rates. This will include flattening the structure, removing layers of approvals, Empowering staff and making them accountable and importantly instilling an ethics based business culture. Compare Motor registry with Service NSW. The transformation will take reduce operating costs to the extent that it will take the pressure of rates and at the same time make our council a great place to work.